DevOps Accents, episode 54: Humanizing Customer Support with Caolan Melvin from VoxMail
Is customer support fundamentally broken in our day and age? What should you focus on deciding on your customer support solution? Is there something new we can try to improve this process? For episode 54 of DevOps Accents Leo and Pablo talk Caolan Melvin from VoxMail, a company that transcribes and analyses audio messages from your customers and provides new ways for support.